Admin Guide
Subscription
Select the Subscription section to view the details of your organization's Incident Xpress subscription. Here is where your Billing Address and Payment Method is displayed, as well as the current subscription plan, the renewal interval (monthly or ...
Audit
Select the Audit section to perform an audit of Incident Xpress activities. Your audit can be configured to show a set of user activities, or a specific type of activity, across a selected date range. Figure: ADMINISTRATION screen – Audit Task: ...
Email Notifications
Select the Email Notifications section to configure an email message that is automatically sent to one or more people when an incident is saved that has a certain type of Incident Class. This is a useful tool to alert specific managers when a ...
Configuring Lookup Lists
Select the Lookups section to interact with the lookup lists configured in Incident Xpress. Lookup lists are used to offer pre-configured text selections from which users enter information into an incident. Figure: ADMINISTRATION screen - Lookups ...
Setting Up Workgroups
Select the Workgroups section to open it. The open view displays a list of the workgroups that currently exist in Incident Xpress. Figure: ADMINISTRATION screen - Workgroups You can select a workgroup to expand the list of users who belong to it. ...
Settings
Select the Settings section to enter some basic configuration information specific to your organization. You can enter the following items: Company name Phone number Measurement type (Metric or Imperial) Company country (Canada or United States) Auto ...
Navigating Administration
Administration Screen The Administration screen is where the configuration of Incident Xpress all happens. This is where a user with proper administrative privileges, typically the System Administrator, can create workgroups and assign users to those ...
Configuring Incident Xpress
Before Incident Xpress (iX) can be deployed to users, the application must be configured by a System Administrator. In this section, we'll look at the configuration tasks which must be performed before Incident Xpress is ready for deployment in their ...