The Administration screen is where the configuration of Incident Xpress all happens. This is where a user with proper administrative privileges, typically the System Administrator, can create workgroups and assign users to those workgroups, create/edit lookup lists and make other administrative changes such as set up email notifications, perform audit searches and change subscription settings. The System Administrator may be a single person in your organization, or you can distribute responsibilities to additional employees.

Unless a user has certain privileges assigned to them, they will most likely not have access to the Administration menu.