Important Terms

Important Terms

Here are some of the common terms you'll find in Incident Xpress (IX) with a description of what each term refers to.


Audit is the applications built-in ability to track and report on a specific user's activity in the system.

NOTE: The Audit function is also valuable in constructing the history of the recording of an incident—a report of an edit-by-edit history can be created—which might be necessary if an incident record became evidence in a court case.


Configuration refers to configuring the Incident Xpress application for a specific organization. For example, the creation of lookup lists and the creation of workgroups with specific privileges for users in each workgroup.

Corrective Action

Corrective Action is documenting the actions taken to mitigate the chance of a similar incident occurring in the future.

Legal Entity refers to the legal entity (company, hospital, university, hotel, etc.) that owns the data entered into its instance of the Incident Xpress application.

Incident Xpress allows the tracking of involved legal entities. For example, the subject of an incident could be a contracting company.


Lookups are lists created by the System Administrator which are used to populate the drop-down lists users select from when entering information into Incident Xpress.

Navigation refers to how a user selects options from menus, dialogs, and pop-ups that enable them to move around in the application.

System Administrator

The System Administrator (or SA) is the person in your organization who has technical oversight of the entire Incident Xpress application. The System Administrator configures the application to suit their organization's needs, including setting up workgroups and assigning privileges.

NOTE: It is recommended that the SA always have a back-up person who can access the application in the event the SA becomes available for any reason.


A user is someone who has a unique user account in Incident Xpress. Users have the permissions necessary to use the application.


Workgroup describes how users with the same privileges are organized together. For example, the Administration workgroup could have two users, the SA and his/her backup. Both users would have identical privileges.

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