Recent Articles
iX Tutorial Video - Administration Menu
This tutorial video takes a look at the configuration options available in the Administration menu of incident Xpress. Explore configuration options from Settings, to Workgroups, to Lookups, to Email Notifications, to Audit, to Subscription options. ...
iX Tutorial Video - User Dashboard
This tutorial video explores the functionality of Incident Xpress' user dashboard. Get an in-depth look at what incident data and report information is accessible via the user dashboard. Want a more comprehensive overview of Incident Xpress incident ...
Subscription
Select the Subscription section to view the details of your organization's Incident Xpress subscription. Here is where your Billing Address and Payment Method is displayed, as well as the current subscription plan, the renewal interval (monthly or ...
Audit
Select the Audit section to perform an audit of Incident Xpress activities. Your audit can be configured to show a set of user activities, or a specific type of activity, across a selected date range. Figure: ADMINISTRATION screen – Audit Task: ...
Email Notifications
Select the Email Notifications section to configure an email message that is automatically sent to one or more people when an incident is saved that has a certain type of Incident Class. This is a useful tool to alert specific managers when a ...